Hotline : +84961794522

FAQs

We only offer free pickup in the central districts (District 1, 3 & 5)and ask for a small charge for outside the center. Besides, we have the airport pickup service to ensure the security for you.

The traffic looks crazy but it is not dangerous. Saigon has a very small number of accidents and most of motorbike drivers know how to avoid each other.

The first step to choose a tour guide is test his/her driving skill, so all tour guides of Saigon Adventure are safe-drivers with perfect driving-license.

Absolutely! Our destinations we bring you to are not tourist stops. We want to introduce the authentic location. Please read “Our tours” to give more information.

Yes, you should book a tour in advance. We recommend you book tour two weeks ahead your desired tour date as our tour often fill up quickly.

*** We welcome all the bookings even it is a last minute booking.

For last minute booking, you could contact us through email (booking@saigonadventure.com) or whatsapp: +84977123244

Cut off time is 10:00PM for day tour and 2:00PM for night tour

For booking within a day, we currently accept payment by cash in USD or VND direct to our guide.

For the booking with at least 24 hours in advance, we accept your payment by credit card via Paypal or VTCPay.

Currently, we use the conversion rate of 1 USD = 22,500VND, it is lower than the official rate from the bank, make it cheaper for our guests to pay in VND.

Yes, we do. We have car, minivan, minibus, big bus to adapt your requirement.

We also will offer a free pick up or see-off when you book with us 3 different private tours. 

Yes, we will. We could arrange the transportation and guide to pick you up at the port and take you back their after the tour finish.

  • Nha Rong port: Free pick up and drop off
  • Phu My port: 2 hours driving to Ho Chi Minh city center. We will have surcharge for transportation. It depend on how many people in your group and how many day you will take tour.

We could arrange meals to suit  almost all your food allergies. Even if you are vegetarians or have nut allergy or sea-foods allergy.

Please let us know your food restrictions when you book the tour with us

  • With motorbike tour:

Any cancellation before 4 hours of departure time will be free of charge

Under 4hours before departure time will be 50% charge

If you get some problems with your flight like flight delay or flight cancellation or you take another tour and come back late, it will be also a 50% charge.

If you cancel the tour due to the bad weather, it will be free of charge.

  • With car tour:

Any cancellation before 7 days will be free of charge

Although all of our drivers are extremely well trained and safe, we know that to keep you safer is our mission. So, the Accident Insurance is included in all of our tours. To learn more about Saigon Adventure Accident Insurance policy, please click HERE